CM

Critical Mass

AgencyCalgary, Alberta, Canadawww.criticalmass.com ↗

Global digital experience agency helping brands create connected digital ecosystems with design, data and technology.

Designs connected digital experiences that reduce channel friction and scale culturally relevant campaigns; recent work includes the GOArmy.com rebuild and the Skittles POP'D Launch.

Languages
English
Works in
Global, North America, United States, Canada, Europe, United Kingdom, Latin America, Asia Pacific
Ideal client stage
Established business, Enterprise
Ideal client size
More than 1,000 people, 201 to 1,000 people

Services

What you can hire Critical Mass for

Digital brand identity and campaigns

Develops brand identities and launches campaigns demonstrated by the award-winning Skittles POP’D Launch (Bronze, May 2026).

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Experience design (UX/UI and content)

Designs UX, UI and content to create cohesive, content-led digital experiences showcased in client work on the homepage.

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E‑commerce and MarTech/AdTech implementation

Implements e-commerce platforms and MarTech/AdTech stacks to enable connected commerce and marketing operations.

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Data, analytics and AI solutions

Builds data, analytics foundations and AI adoption roadmaps to inform personalization and product decisions.

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Content production and immersive content

Produces content and immersive assets for campaigns and experiences, with work featured in recent award wins.

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Performance marketing and media

Manages performance media to drive measurable outcomes across campaigns for global brands.

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Search and discoverability innovation

Improves site and platform search and discovery to enhance findability within connected digital ecosystems.

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Innovation and prototyping for new platforms

Prototypes and pilots concepts for new platforms to test ideas and accelerate digital transformation.

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Fit

Is Critical Mass right for you?

A good fit if you are

  • An established business or an enterprise with More than 1,000 people or 201 to 1,000 people
  • In consumer goods, retail, automotive, telecommunications, food & beverage, entertainment or B2B
  • Based anywhere: they work globally

Proof points

Skittles POP’D Launch

Skittles POP’D Launch: Finding Crunch Acceptance

Launched the Skittles POP'D campaign titled Finding Crunch Acceptance.

Case study on criticalmass.com ↗

B2B with a Human Heart: How Digital Experiences Can Show Buyers You Understand Them

Explains how digital experiences can show buyers you understand them in B2B.

Case study on criticalmass.com ↗

About Critical Mass

Integrating design, data and technology to build connected digital ecosystems, Critical Mass applies data-driven creativity to solve fragmented customer experiences and launch culturally relevant campaigns. Buyers hire them to unite product, marketing and commerce across channels, a practice validated by recent award recognition such as Diageo’s The Bar, listed as a Winner (May 2026) on the firm's homepage.

Questions and answers

How do I contact Critical Mass?

Use Contact Critical Mass on this page and describe what you need. Haycion passes your request to Critical Mass, and they reply to the email you give.

Have a project for Critical Mass?

Send them a request. They reply by email.

Contact Critical Mass

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Contact Critical Mass