HaycionService Management Group (SMG)
Helps brands improve customer, employee and brand experiences with AI-powered insights and expert consulting
- Engagement models
- Retainer, Project, Workshop or training, Productized service
- Ideal client stage
- Established business, Enterprise
- Ideal client size
- 201 to 1,000 people, More than 1,000 people
- Works in
- Global, United States
- Based in
- Kansas City, MO, United States
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About
SMG is a global experience management company helping brands improve BX, CX, and EX through AI-powered insights and expert consulting.
Services
- Unified Experience Management Platform
A platform to enhance customer and employee experiences with real-time insights and unified data management.
- Bulbshare
A co-creation solution that empowers brands to collaborate with customers for better insights and loyalty.
- Platform Packages
Flexible platform packages to tailor experience management solutions to organizational needs.
- Experience Research & Analytics
Collecting and translating customer and employee feedback into actionable insights through research and analytics.
- Advisory & Consulting
Expert consulting and hands-on advisory services to turn insights into measurable strategies and business impact.
- Experience Design & Implementation
Designing better experiences and monitoring performance across locations and channels to drive loyalty and engagement.
Industries served
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