Membership & Research Subscription
Access ongoing research, practical tools and member resources to inform CIO decisions and replicate measured member savings from service desk and application rationalization.
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Info-Tech Research Group
Helps CIOs and IT leaders improve IT performance with research, tools, membership and consulting
Delivers evidence and advisory to CIOs; members report receiving five times the value of their investment based on thousands of customer surveys.
- Engagement models
- Retainer, Project, Workshop or training
- Team size
- More than 200
- Founded
- 1997
- Languages
- English
- Works in
- Global, North America, United Kingdom, Asia Pacific, Australia and New Zealand, Canada
- Ideal client stage
- Established business, Enterprise
- Ideal client size
- 51 to 200 people, 201 to 1,000 people, More than 1,000 people
Services
What you can hire Info-Tech Research Group for
Consulting & Guided Implementation
Engage consultants to translate research into implementation plans and guided projects such as PPM strategy and service management roadmaps.
Ask about this →Workshops & Training
Participate in workshops and training to adopt research-based service management practices and tools used by members such as University of Ottawa.
Ask about this →Diagnostics & Benchmarking
Provide operational data for diagnostics and benchmarking against member outcomes to prioritize improvements and quantify potential savings.
Ask about this →Service Desk Analytics (CIO Analytics)
Submit service desk metrics for analysis and get insights tied to member outcomes where standardization showed average savings of $69,805.
Ask about this →AI‑Assisted Advisory
Receive advisory augmented with AI tools and guidance on AI adoption to accelerate decision making and implementation.
Ask about this →Application Portfolio Management
Assess and rationalize applications with advisory tools and member-informed strategies that reported an average impact of $225,043 saved.
Ask about this →Security & Risk Assessments
Run assessments to identify security and risk gaps and receive prioritized recommendations grounded in industry research.
Ask about this →Fit
Is Info-Tech Research Group right for you?
A good fit if you are
- An established business or an enterprise with 51 to 200 people, 201 to 1,000 people or More than 1,000 people
- In higher education, construction, hospitality, banking or government
- Based anywhere: they work globally
How they engage
- Retainer
- Ongoing work on a recurring basis.
- Project
- A defined scope with one outcome.
- Workshop or training
- Sessions that teach your team a method or a skill.
Proof points
Return on Membership
Members report receiving five times the value of their investment, based on thousands of customer surveys.
Case study on infotech.com ↗Member savings from contract negotiations
Experts negotiate $2.5 billion in IT contracts annually, generating more than $500 million in member savings.
Case study on infotech.com ↗Average client satisfaction
Members consistently rate their advisor experiences 9.5/10 on average.
Case study on infotech.com ↗Workshop average savings
Average savings from each workshop was $116,147.
Case study on infotech.com ↗Synchronoss
Measured IT satisfaction improvement (Synchronoss)
Delivered a 7% year-over-year improvement in IT satisfaction.
Case study on infotech.com ↗Synchronoss
Contract review savings (Synchronoss)
The contract review delivered savings of about $350,000.
Case study on infotech.com ↗About Info-Tech Research Group
Known for delivering measurable cost savings through research-led advisory, Info-Tech helps CIOs solve operational and portfolio challenges such as service desk inefficiencies and application rationalization. Its member outcomes include an average $225,043 saved from application portfolio rationalization, reflecting an evidence-driven approach that turns insights into implemented IT improvements.
Industries served
All sources checked 15 Oct 2026.
Questions and answers
How do I contact Info-Tech Research Group?
Use Contact Info-Tech Research Group on this page and describe what you need. Haycion passes your request to Info-Tech Research Group, and they reply to the email you give.
Have a project for Info-Tech Research Group?
Send them a request. They reply by email.
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