Call Center Outsourcing
Sets up multilingual voice support with a 1 second average call pickup and 100% after-hours coverage demonstrated in their multilingual voice agent case study.
Ask about this →SI
SupportYourApp, Inc.
AI-powered, 24/7 outsourced customer support and back-office teams for tech and eCommerce companies
Combines AI agents with human reviewers to reduce response times and scale support; achieved a 95% faster first reply for Softorino.
- Engagement models
- Outsourced team, Project, Retainer
- Team size
- More than 200
- Founded
- 2010
- Languages
- 60+ languages
- Works in
- Global, North America, United States, Europe
- Ideal client stage
- Series A, Series B and later, Enterprise
- Ideal client size
- Any company size
Services
What you can hire SupportYourApp, Inc. for
Live Chat & Email Support Outsourcing
Manages chat and email channels, automating up to 81% of chats and cutting resolution time from eight hours to five minutes in a Cocoatech case study.
Ask about this →Technical Support & Help Desk Outsourcing
Operates technical help desk workflows, automating 76% of interactions and delivering 40% faster first responses per a FitXR case study.
Ask about this →AI Customer Service & Support Intelligence Hub
Delivers a support intelligence hub that automated 30% of customer questions in the Metal Car Wall Art Store case study.
Ask about this →AI Agent Deployment & Configuration
Deploys and configures AI agents rapidly, as shown by a Mailcheck launch in seven days with 3s first responses and 81% routine request resolution.
Ask about this →Help Desk Integration & Migration
Performs help desk integrations and migrations, achieving 97% faster response times after a Zendesk-to-Intercom migration and chatbot rollout.
Ask about this →Dedicated & On-Demand Support Teams
Provides dedicated or on-demand teams for continuous coverage, supporting 100% after-hours availability and 1 second average call pickup in a voice case study.
Ask about this →Back-Office Outsourcing & Content Moderation
Handles back-office tasks and content moderation with automation that supported 81% chat automation and reduced resolution times from eight hours to five minutes.
Ask about this →Fit
Is SupportYourApp, Inc. right for you?
A good fit if you are
- A Series A startup, a Series B or later company or an enterprise, of any size
- In B2B SaaS, e-commerce, fintech, travel, information technology, retail or hospitality
- Based anywhere: they work globally
How they engage
- Outsourced team
- The firm's people run delivery alongside yours.
- Project
- A defined scope with one outcome.
- Retainer
- Ongoing work on a recurring basis.
Proof points
Cocoatech
AI chat automation
81% of chat volume was handled by the AI agent.
Case study on supportyourapp.com ↗Cocoatech
resolution time improvement
Average resolution time dropped to 5 minutes, down from over 8 hours.
Case study on supportyourapp.com ↗Cocoatech
volume without hires
490 AI-handled chats were processed in January with no new hires.
Case study on supportyourapp.com ↗Softorino
Voice AI results
First reply time was 95% faster, from 1 to 2 minutes to under 5 seconds.
Case study on supportyourapp.com ↗Happeo
B2B first-line support
Average reply time per support ticket was 30 minutes.
Case study on supportyourapp.com ↗NotaryPublic24
multichannel scale
Monthly resolved requests rose to 4,500, up from 1,800.
Case study on supportyourapp.com ↗About SupportYourApp, Inc.
Rapid, measurable automation that pairs human agents with automated systems to shrink response times and scale support coverage. Clients hire them to replace slow, manual workflows and launch production-ready automation quickly. Proof includes a Mailcheck rollout completed in seven days that resolved 81% of routine requests without human intervention and achieved 3 second first responses.
All sources checked 15 Oct 2026.
Questions and answers
How do I contact SupportYourApp, Inc.?
Use Contact SupportYourApp, Inc. on this page and describe what you need. Haycion passes your request to SupportYourApp, Inc., and they reply to the email you give.
Have a project for SupportYourApp, Inc.?
Send them a request. They reply by email.
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