Evaluation & procurement
Guides vendor selection and procurement leveraging experience from over 1,000 CRM and CX software projects.
Ask about this →FD
Faye Digital
Helps organizations maximize software value through implementation, integration, AI and managed services
Faye Digital speeds software and AI rollouts while reducing support load, shown by raising an AI assistant's handled conversations from 3% to 37% over 3 months.
- Engagement models
- Retainer, Project, Workshop or training
- Team size
- 51 to 200
- Works in
- Global, United States, United Kingdom, Canada
- Ideal client stage
- Series B and later, Established business, Enterprise
- Ideal client size
- 51 to 200 people, 201 to 1,000 people, More than 1,000 people
Services
What you can hire Faye Digital for
Implementations & jumpstarts
Executes CRM and CX deployments, accelerating go-live using patterns proven across over 1,000 CRM and CX software projects.
Ask about this →Software and process optimization
Optimizes software and workflows to increase approvals and eliminate processing errors as demonstrated by an insurance carrier delivering +120% approvals and 0% errors.
Ask about this →Data migration
Migrates CRM and customer data with risk controls informed by work across almost 1,000 clients.
Ask about this →Integrations & custom development
Develops integrations and custom connectors to link platforms, enabling outcomes like 75% faster retailer onboarding for a food delivery client.
Ask about this →Axia managed services
Provides ongoing managed operations to reduce tickets and drive support deflection as in a car rental marketplace that saw 70% deflection and 15% CSAT lift.
Ask about this →AI strategy, build and enablement
Builds AI strategy and production models that delivered +120% approvals and $10M+ new revenue for an insurer and sped retailer onboarding for a food delivery platform.
Ask about this →Workshops and training
Runs workshops and training to accelerate adoption and governance, backed by a published case study library across Salesforce, Zendesk and Freshworks.
Ask about this →Fit
Is Faye Digital right for you?
A good fit if you are
- A Series B or later company, an established business or an enterprise with 51 to 200 people, 201 to 1,000 people or More than 1,000 people
- In technology, AI, software, digital transformation, CRM, CX, omnichannel retail or retail
- Based anywhere: they work globally
How they engage
- Retainer
- Ongoing work on a recurring basis.
- Project
- A defined scope with one outcome.
- Workshop or training
- Sessions that teach your team a method or a skill.
Proof points
AI services
Insurance carrier outcome
Achieved +120% application approvals, generated $10M+ new revenue and reached 0% processing errors.
Case study on fayedigital.com ↗AI services
Food delivery platform outcome
Cut retailer onboarding time by 75% and delivered $3M+ in annual revenue lift.
Case study on fayedigital.com ↗AI services
Car rental marketplace outcome
Delivered 70% support deflection and a 15% CSAT increase.
Case study on fayedigital.com ↗Fin (Intercom) deployment uplift
Raised Fin's share of conversations from 3% to 37% over 3 months.
Case study on fayedigital.com ↗CRM and CX project scale
Completed over 1,000 CRM and CX software projects.
Case study on fayedigital.com ↗Company client footprint
Served almost 1000 clients.
Case study on fayedigital.com ↗About Faye Digital
Turning complex software and AI into measurable revenue and error-free operations, Faye Digital focuses on resolving costly friction between customer platforms and operations. It pairs technical delivery with ongoing operations to accelerate onboarding, reduce processing errors and unlock new revenue, evidenced by an insurance carrier engagement that produced +120% application approvals, $10M+ new revenue and 0% processing errors, and a 10-time Inc. 5000 listing.
All sources checked 15 Oct 2026.
Questions and answers
How do I contact Faye Digital?
Use Contact Faye Digital on this page and describe what you need. Haycion passes your request to Faye Digital, and they reply to the email you give.
Have a project for Faye Digital?
Send them a request. They reply by email.
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