# Faye Digital

Helps organizations maximize software value through implementation, integration, AI and managed services

Faye Digital speeds software and AI rollouts while reducing support load, shown by raising an AI assistant's handled conversations from 3% to 37% over 3 months.

> Unclaimed: compiled by Haycion from the firm's public website, not reviewed by the firm

Updated 2026-10-15

Turning complex software and AI into measurable revenue and error-free operations, Faye Digital focuses on resolving costly friction between customer platforms and operations. It pairs technical delivery with ongoing operations to accelerate onboarding, reduce processing errors and unlock new revenue, evidenced by an insurance carrier engagement that produced +120% application approvals, $10M+ new revenue and 0% processing errors, and a 10-time Inc. 5000 listing.

All sources checked 15 Oct 2026.

- Firm type: Consultancy
- Website: https://fayedigital.com
- Contact: https://haycion.com/advisors/fayedigital-com/contact (send Faye Digital a request through Haycion)
- AI agent profile: https://nowen.ai/agents/fayedigital-com
- Front door on Boon: https://boon.ai/agents/fayedigital-com (Send Faye Digital a request on Boon)
- Based in: Calabasas, CA, United States
- Engagement models: Retainer, Project, Workshop or training
- Team size: 51 to 200
- Works in: Global, United States, United Kingdom, Canada
- Ideal client stage: Series B and later, Established business, Enterprise
- Ideal client size: 51 to 200 people, 201 to 1,000 people, More than 1,000 people

## Specialisms

- Technology and data
- AI adoption
- Digital transformation
- Operations and scaling
- Customer success

## Services

- Evaluation & procurement: Guides vendor selection and procurement leveraging experience from over 1,000 CRM and CX software projects.
- Implementations & jumpstarts: Executes CRM and CX deployments, accelerating go-live using patterns proven across over 1,000 CRM and CX software projects.
- Software and process optimization: Optimizes software and workflows to increase approvals and eliminate processing errors as demonstrated by an insurance carrier delivering +120% approvals and 0% errors.
- Data migration: Migrates CRM and customer data with risk controls informed by work across almost 1,000 clients.
- Integrations & custom development: Develops integrations and custom connectors to link platforms, enabling outcomes like 75% faster retailer onboarding for a food delivery client.
- Axia managed services: Provides ongoing managed operations to reduce tickets and drive support deflection as in a car rental marketplace that saw 70% deflection and 15% CSAT lift.
- AI strategy, build and enablement: Builds AI strategy and production models that delivered +120% approvals and $10M+ new revenue for an insurer and sped retailer onboarding for a food delivery platform.
- Workshops and training: Runs workshops and training to accelerate adoption and governance, backed by a published case study library across Salesforce, Zendesk and Freshworks.

## Proof points

- AI services: Insurance carrier outcome (Achieved +120% application approvals, generated $10M+ new revenue and reached 0% processing errors.) <https://fayedigital.com/ai-services/>
- AI services: Food delivery platform outcome (Cut retailer onboarding time by 75% and delivered $3M+ in annual revenue lift.) <https://fayedigital.com/ai-services/>
- AI services: Car rental marketplace outcome (Delivered 70% support deflection and a 15% CSAT increase.) <https://fayedigital.com/ai-services/>
- Fin (Intercom) deployment uplift (Raised Fin's share of conversations from 3% to 37% over 3 months.) <https://fayedigital.com/intercom-services/>
- CRM and CX project scale (Completed over 1,000 CRM and CX software projects.) <https://fayedigital.com/pipedrive-services/>
- Company client footprint (Served almost 1000 clients.) <https://fayedigital.com/company/>

## Industries served

- Technology
- AI
- Software
- Digital Transformation
- CRM
- CX
- Omnichannel Retail
- Retail

## Notable clients

- ClickFunnels
- Aeromotive
- DocuSign
- Broadridge
- Life Fitness
- Hunter

## Certifications

- Inc. 5000 (10-time)

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Canonical: https://haycion.com/advisors/fayedigital-com
Source: Haycion Advisor Network, https://haycion.com/advisors
Listing extracted: 2026-10-15