Business Process as a Service
Client delegates selected business processes for managed execution using automation and cloud-backed delivery.
Ask about this →S
Sutherland
Helps organizations accelerate digital transformation and operational excellence with AI, automation and cloud services.
Operates and optimizes transformed processes so clients realize ongoing business outcomes from AI, automation and cloud.
- Engagement models
- Outsourced team, Project, Retainer
- Works in
- Global
- Ideal client stage
- Established business, Enterprise
- Ideal client size
- 201 to 1,000 people, More than 1,000 people
Services
What you can hire Sutherland for
Connected Intelligence
Client integrates data sources and analytics to improve decisioning and orchestration across functions.
Ask about this →Artificial Intelligence
Client pilots and scales AI models into workflows to improve decisions and automate tasks.
Ask about this →Digital Consulting
Client defines roadmaps and adoption plans for technology-enabled change with advisory support.
Ask about this →Digital CX
Client redesigns customer journeys and integrates digital channels to improve service delivery.
Ask about this →Digital Engineering Services
Client commissions engineering resource to build cloud-native platforms, integrations and APIs.
Ask about this →Digital Operations
Client shifts operations to scalable, automated models with continuous improvement and SLA focus.
Ask about this →Sutherland SmartAssist
Client implements an assistant solution to automate routine customer interactions and support agents.
Ask about this →Fit
Is Sutherland right for you?
A good fit if you are
- An established business or an enterprise with 201 to 1,000 people or More than 1,000 people
- In healthcare, financial services, retail or technology
- Based anywhere: they work globally
How they engage
- Outsourced team
- The firm's people run delivery alongside yours.
- Project
- A defined scope with one outcome.
- Retainer
- Ongoing work on a recurring basis.
About Sutherland
Known for taking strategic initiatives beyond planning into steady day-to-day delivery, Sutherland is hired to convert proofs of concept into repeatable, measurable business outcomes. Its approach blends advisory with hands-on delivery, embedding cross-functional teams to close the gap between experimentation and broader adoption while aligning contracts to measurable performance.
Industries served
All sources checked 19 Sep 2026.
Questions and answers
How do I contact Sutherland?
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Have a project for Sutherland?
Send them a request. They reply by email.
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