Data modernization & AI strategy and delivery
Co-creates AI and data roadmaps, modernizes data platforms, and runs pilots to prove measurable outcome improvements with client stakeholders.
Ask about this →C
Coastal
Helps organizations modernize Salesforce and Snowflake data platforms and deploy AI to improve customer and operational outcomes.
Coastal delivers platform modernization and AI deployments to accelerate customer service and operations, with Agentforce projects achieving 70x faster service response times.
- Engagement models
- Retainer, Project, Workshop or training
- Languages
- English
- Works in
- North America, United States, Global
- Ideal client stage
- Established business, Enterprise
- Ideal client size
- 201 to 1,000 people, More than 1,000 people
Services
What you can hire Coastal for
Salesforce Customer 360 implementation
Unifies customer records in Salesforce, configures service and sales workflows, and integrates the platform with existing systems and processes.
Ask about this →Waves managed services (continuous platform ops)
Operates and monitors platforms continuously, handling updates, incident response, and performance tuning to keep environments stable.
Ask about this →Agentforce / agentic operations
Implements Agentforce to automate agent workflows and accelerate service response times, with engagements showing 70x faster responses.
Ask about this →Integration & migration (MuleSoft, APIs)
Builds API-led integrations and executes system migrations using MuleSoft and APIs to transfer data with minimal downtime.
Ask about this →Analytics & visualization (Tableau)
Creates Tableau dashboards and visualizations that surface KPIs and supported a 200% increase in marketing conversion rates.
Ask about this →True North strategic consulting
Works with leadership to set measurable strategic objectives, prioritize initiatives, and sequence delivery into an executable roadmap.
Ask about this →Change management & adoption
Designs training, communication, and adoption programs to ensure new platforms and processes are embedded and used effectively.
Ask about this →Fit
Is Coastal right for you?
A good fit if you are
- An established business or an enterprise with 201 to 1,000 people or More than 1,000 people
- In consumer & business services, healthcare, nonprofit, education, technology, private equity, financial services or manufacturing
- Based anywhere: they work globally
How they engage
- Retainer
- Ongoing work on a recurring basis.
- Project
- A defined scope with one outcome.
- Workshop or training
- Sessions that teach your team a method or a skill.
Proof points
Revenue leakage recaptured after data modernization
Recaptured $55M in leaked revenue after data modernization.
Case study on coastalcloud.us ↗Agentforce customer service acceleration
Achieved 70x faster service response time in Agentforce customer service acceleration.
Case study on coastalcloud.us ↗Marketing conversion improvement following data and platform work
Increased marketing conversion rates by 200% following data and platform work.
Case study on coastalcloud.us ↗AI Operations Report 2026 (research into AI in production)
Research gathered insights from 800 organizations running AI in production.
Case study on coastalcloud.us ↗About Coastal
Known for recapturing lost revenue by turning fragmented systems and poor data into measurable outcomes, Coastal applies an outcomes-first, iterative approach to stop revenue leakage and speed customer service. Buyers hire them to operationalize data-driven decisions and prove impact quickly; their work is validated by $55M in recaptured revenue.
Industries served
All sources checked 1 Oct 2026.
Questions and answers
How do I contact Coastal?
Use Contact Coastal on this page and describe what you need. Haycion passes your request to Coastal, and they reply to the email you give.
Have a project for Coastal?
Send them a request. They reply by email.
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