Win‑Loss Analysis Programs
Clients grant access to won and lost deal contacts and CRM context so Clozd can interview buyers and sellers and surface re‑engagement signals.
Ask about this →CI
Clozd Inc.
Helps B2B revenue teams capture customer feedback at scale to improve win rates, retention, and GTM decisions.
Provides AI-backed analysis of customer interviews to prioritise fixes for sales and success; StackAdapt found re-engagement signals in 60% of loss interviews.
- Engagement models
- Retainer, Project, Outsourced team
- Founded
- 2017
- Works in
- Global, United States
- Ideal client stage
- Series B and later, Established business, Enterprise
- Ideal client size
- 51 to 200 people, 201 to 1,000 people, More than 1,000 people
Services
What you can hire Clozd Inc. for
Churn & Retention Analysis
Clients share churned and at‑risk customer records and retention metrics for interviews and analysis that reveal recovery and retention levers.
Ask about this →Implementation & Onboarding Feedback
Clients make recent implementations and new users available for structured feedback on onboarding and rollout experiences.
Ask about this →Customer Experience (CX) Feedback Programs
Clients offer customers and stakeholders for structured CX feedback to identify experience issues tied to conversion and retention.
Ask about this →Market Research from CRM Contacts
Clients provide CRM contact lists and deal context for market research that uncovers buyer trends and messaging gaps.
Ask about this →Product Research & Validation
Clients provide users and buyer context to validate product concepts, features, and positioning through feedback.
Ask about this →Feedback Collection Programs — Live & AI Interviews
Clients make buyers, users and stakeholders available for live interviews or scalable AI‑facilitated conversations.
Ask about this →Platform access & AI integration (Clozd MCP)
Clients grant data access and integration for the MCP platform so Clozd can enable AI workflows and platform‑driven decision intelligence.
Ask about this →Fit
Is Clozd Inc. right for you?
A good fit if you are
- A Series B or later company, an established business or an enterprise with 51 to 200 people, 201 to 1,000 people or More than 1,000 people
- In B2B SaaS, business services, healthcare, financial services, manufacturing, transportation, telecommunications or e-commerce / retail
- Based anywhere: they work globally
How they engage
- Retainer
- Ongoing work on a recurring basis.
- Project
- A defined scope with one outcome.
- Outsourced team
- The firm's people run delivery alongside yours.
Proof points
StackAdapt
StackAdapt identified win‑back potential in lost deals
60% of loss interviews contained clear signals for future re-engagement.
Case study on clozd.com ↗Zoovu
Zoovu improved late‑stage conversion
Late-stage conversion improved by more than 2.5x.
Case study on clozd.com ↗Clearbit
Clearbit used win‑loss to increase retention
Gross retention increased by 10%.
Case study on clozd.com ↗Hello Heart
Hello Heart uncovered a major win‑back opportunity
$500k hidden win-back opportunity identified.
Case study on clozd.com ↗AuditBoard
AuditBoard refined messaging and improved win rate
Win rate increased by 5 percentage points.
Case study on clozd.com ↗About Clozd Inc.
Scaling customer feedback into decision intelligence, Clozd turns live interviews and AI analysis into clear revenue and retention trade‑offs for commercial teams. It is hired to diagnose why deals are lost or customers churn and to surface re‑engagement or messaging opportunities. Proof: work with Zoovu increased late‑stage conversion by more than 2.5x.
Industries served
All sources checked 1 Oct 2026.
Questions and answers
How do I contact Clozd Inc.?
Use Contact Clozd Inc. on this page and describe what you need. Haycion passes your request to Clozd Inc., and they reply to the email you give.
Have a project for Clozd Inc.?
Send them a request. They reply by email.
This profile was built from public web sources. Request removal →