Data and AI
Provide data and process context so Genpact can build and deploy agentic AI and analytics, evidenced by powering 65% touchless accounts payable.
Ask about this →GL
Genpact Limited
Partnering with large enterprises to accelerate digital transformation with data, AI and agentic operations
Helps enterprises automate and scale back-office processes, achieving 65% touchless accounts payable with agentic AI.
- Engagement models
- Outsourced team, Retainer, Project
- Team size
- More than 200
- Founded
- 1997
- Works in
- Global, North America, United States, Europe, United Kingdom, Asia Pacific, India, Japan
- Ideal client stage
- Enterprise, Established business
- Ideal client size
- More than 1,000 people, 201 to 1,000 people
Services
What you can hire Genpact Limited for
Digital Technology
Grant access to systems and business priorities for implementing ServiceNow and other platforms that cut procurement cycle time by 50%.
Ask about this →Advisory Services
Participate in strategic workshops and governance decisions to plan AI-driven transformation and scaling of operations.
Ask about this →Finance and Accounting Services
Share finance processes, KPIs, and records so Genpact can streamline FP&A and transition finance operations toward touchless execution.
Ask about this →Supply Chain Management
Collaborate on supply chain data, processes, and exceptions to redesign logistics and vendor workflows for operational efficiency.
Ask about this →Customer Care Services
Provide customer metrics and interaction channels for CX redesign that drove a 5% customer satisfaction gain at Santander UK.
Ask about this →Risk and Compliance Services
Supply compliance rules and risk data for embedding controls and monitoring aligned with high maturity practices such as CMMI Level 5.
Ask about this →Trust and Safety Services
Define policies, content signals and enforcement workflows while enabling enterprise-scale trust and safety operations.
Ask about this →Fit
Is Genpact Limited right for you?
A good fit if you are
- An enterprise or an established business with More than 1,000 people or 201 to 1,000 people
- In banking & capital markets, communications, media and entertainment, consumer goods, life sciences, healthcare, technology, insurance or manufacturing
- Based anywhere: they work globally
How they engage
- Outsourced team
- The firm's people run delivery alongside yours.
- Retainer
- Ongoing work on a recurring basis.
- Project
- A defined scope with one outcome.
Proof points
Powering 65% touchless accounts payable with agentic AI
Powered 65% touchless accounts payable.
Case study on genpact.com ↗Dropbox
Dropbox cuts its procurement cycle by 50% with ServiceNow and Genpact
Reduced procurement cycle time by 50%.
Case study on genpact.com ↗Santander UK
Santander UK boosts customer satisfaction by 5% in one year
Increased customer satisfaction by 5% in one year.
Case study on genpact.com ↗Q4 2025 net revenue reported
Reported $1.32bn net revenue in Q4 2025.
Case study on genpact.com ↗2025 total revenue reported
Reported $5.08bn total revenue in 2025.
Case study on genpact.com ↗800+ global clients
Serves 800+ global clients.
Case study on genpact.com ↗About Genpact Limited
Operationalizing agentic AI to automate and scale enterprise operations, Genpact focuses on measurable efficiency gains in finance and back-office processes. Buyers hire the firm to reduce cycle times and lift digital maturity across complex landscapes; this approach is proven by powering 65% touchless accounts payable.
Industries served
All sources checked 1 Oct 2026.
Questions and answers
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