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NTT DATA, Inc.

Advisory firmwww.nttdata.com ↗

Global IT services and consulting firm helping organizations accelerate digital transformation with AI, cloud and data.

Delivers AI, cloud and data platforms into production to drive measurable operational outcomes; recognized as a Leader in 5G Engineering Services PEAK Matrix Assessment 2025.

Engagement models
Outsourced team, Project, Retainer
Team size
More than 200
Works in
Global, North America, United States
Ideal client stage
Established business, Enterprise
Ideal client size
More than 1,000 people, 201 to 1,000 people

Services

What you can hire NTT DATA, Inc. for

Digital transformation strategy and program delivery

Leads enterprise programs to modernize IT and deliver measurable outcomes such as a 3.9/4 end-user satisfaction and 85% employee satisfaction at Independent Health.

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Cloud strategy, migration and modernization

Plans and executes cloud migration and modernization to enable AI-enabled 24x7 self-service as deployed for a US credit union with ServiceNow.

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Data, analytics and GenAI solutions

Implements GenAI and analytics proven to reach 98%+ accuracy and scale to roughly 500,000 annual work orders for Balfour Beatty Communities.

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Business Process Services and BPaaS

Delivers BPS and BPaaS with Digital KYC outcomes including 99%+ service quality, ~50% reduction in KYC review costs and processing over 3 million items.

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Edge, IoT and private network solutions

Designs and deploys private networks, edge and IoT solutions backed by a Leader position in 5G Engineering Services PEAK Matrix 2025.

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Industry consulting (Banking, Healthcare, Insurance, Manufacturing, Life Science

Advises banks, insurers and health providers using Everest Group PEAK Matrix leadership in banking and payments and experience with Capitec, Itaú and Independent Health.

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Supply chain and manufacturing optimization

Optimizes supply chain and manufacturing operations to reduce costs and scale processes for enterprise clients across industries.

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Learning, workforce and organizational resilience

Builds learning, workforce and resilience programs that supported an IT transformation reporting 85% employee satisfaction at Independent Health.

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Fit

Is NTT DATA, Inc. right for you?

A good fit if you are

  • An established business or an enterprise with More than 1,000 people or 201 to 1,000 people
  • In technology, manufacturing, public sector, life sciences, healthcare, retail, consumer packaged goods or insurance
  • Based anywhere: they work globally

How they engage

Outsourced team
The firm's people run delivery alongside yours.
Project
A defined scope with one outcome.
Retainer
Ongoing work on a recurring basis.

Proof points

BMW Group

NTT DATA implements scalable GenAI platform for the BMW Group

Enabled 9K+ GenAI applications through the central enterprise.

Case study on nttdata.com ↗

BMW Group

NTT DATA implements scalable GenAI platform for the BMW Group

60K+ employees actively use GenAI via the self-service portal.

Case study on nttdata.com ↗

Balfour Beatty Communities

Balfour Beatty Communities uses GenAI to transform its work order assurance process

500K work orders will be processed annually to 100% completion once fully deployed.

Case study on nttdata.com ↗

Balfour Beatty Communities

Balfour Beatty Communities uses GenAI to transform its work order assurance process

The GenAI solution is 98%+ accurate compared to a human expert.

Case study on nttdata.com ↗

Aero Vodochody

Aero Vodochody transforms training with AI assistant, Wingman

The AI assistant made 400+ hours of training searchable.

Case study on nttdata.com ↗

Aero Vodochody

Aero Vodochody transforms training with AI assistant, Wingman

AI assistants support 1,200 employees in Microsoft Teams.

Case study on nttdata.com ↗

About NTT DATA, Inc.

Known for scaling AI-first enterprise programs, NTT DATA applies engineering rigor to convert cloud and data initiatives into operational outcomes; clients hire them to automate service processes and reduce risk at scale. Proof includes a GenAI solution for Balfour Beatty Communities that achieved 98%+ accuracy and is set to process about 500,000 work orders annually.

Questions and answers

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