{"schemaVersion":2,"listingUrl":"https://haycion.com/advisors/zs-com","markdownUrl":"https://haycion.com/advisors/zs-com.md","jsonUrl":"https://haycion.com/advisors/zs-com.json","name":"ZS","headline":"Global consulting and technology firm helping enterprises use data, AI and cloud to transform commercialization and operations","firmType":"Consultancy","website":"https://www.zs.com","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Haycion from the firm's public website, not reviewed by the firm"},"updatedAt":"2026-10-15T23:47:19.077Z","extractedAt":"2026-10-15T23:45:48.781Z","dateLine":{"kind":"checked","date":"2026-10-15T23:45:48.781Z"},"about":"Applying generative AI and analytics to deliver measurable commercial lifts, ZS focuses on turning enterprise data into revenue and faster decisions. The firm is hired to close the gap between pilots and production outcomes, proven by helping a major U.S. QSR brand generate $100M+ incremental lifetime revenue and a 70% increase in net revenue per targeted customer, supported by AWS Generative AI competency.","intro":"ZS helps enterprises convert data and AI into scalable commercial and operational outcomes; Everest Group names it a Life Sciences AI and Analytics Services PEAK Matrix Leader.","titlePhrase":"Commercial AI & Analytics Consultancy","agentUrl":"https://nowen.ai/agents/zs-com","contactUrl":"https://haycion.com/advisors/zs-com/contact","boonFrontDoor":{"url":"https://boon.ai/agents/zs-com","label":"Become a supplier to ZS through Boon","sub":"Your AI agent prepares the application."},"facts":[{"label":"Engagement models","value":"Project, Outsourced team, Workshop or training"},{"label":"Team size","value":"More than 200"},{"label":"Founded","value":"1983"},{"label":"Works in","value":"Global, North America, Europe, Asia Pacific, Latin America"}],"idealClient":{"stages":["Enterprise","Established business"],"sizes":["More than 1,000 people","201 to 1,000 people"]},"fit":{"goodFit":["An enterprise or an established business with More than 1,000 people or 201 to 1,000 people","In healthcare, life sciences, consumer goods, travel & hospitality, pharmaceuticals & biotech, technology & telecommunications, financial services or quick service restaurants","Based anywhere: they work globally"],"engagement":[{"label":"Project","definition":"A defined scope with one outcome."},{"label":"Outsourced team","definition":"The firm's people run delivery alongside yours."},{"label":"Workshop or training","definition":"Sessions that teach your team a method or a skill."}]},"specialisms":[{"slug":"ai-adoption","label":"AI adoption","hubUrl":"https://haycion.com/advisors/specialism/ai-adoption"},{"slug":"technology-and-data","label":"Technology and data","hubUrl":"https://haycion.com/advisors/specialism/technology-and-data"},{"slug":"go-to-market-strategy","label":"Go-to-market strategy","hubUrl":"https://haycion.com/advisors/specialism/go-to-market-strategy"},{"slug":"market-research","label":"Market research","hubUrl":"https://haycion.com/advisors/specialism/market-research"},{"slug":"demand-generation","label":"Demand generation","hubUrl":"https://haycion.com/advisors/specialism/demand-generation"}],"services":[{"name":"AI & analytics platform implementation","description":"Implements cloud-native analytics platforms by integrating clients' data and AI models and deploying them into production environments."},{"name":"Personalization and customer marketing","description":"Designs and deploys personalization systems that lift repeat and new member revenue using clients' customer data and models such as Personalize.AI™."},{"name":"Life sciences data platforms and RWD solutions","description":"Builds life sciences data platforms and real world data solutions that integrate clinical and operational datasets for analytics and insights."},{"name":"Fraud detection and anomaly engines","description":"Develops AI-powered anomaly detection and fraud engines that analyze client transaction and telemetry data to surface suspicious patterns."},{"name":"AI-driven sales effectiveness and training","description":"Delivers AI tools and training that embed into client sales workflows and use sales data to improve effectiveness."},{"name":"Operational excellence and transformation programs","description":"Runs operational excellence programs that change operating rhythms, increase participation and cut time spent on critical processes as demonstrated in a Gilead program."},{"name":"Channel, partner and go-to-market strategy","description":"Aligns channel and partner plans with data-driven market insights and go-to-market motions to improve commercialization."}],"proofPoints":[{"title":"Major U.S. QSR brand elevates customer engagement with AI","url":"https://www.zs.com/about/case-studies/qsr-restaurant-loyalty-engagement-personalization-case-study","metric":"The initiative produced $100M + incremental revenue lifetime to date.","summary":"The initiative produced $100M+ incremental revenue lifetime to date."},{"title":"Major U.S. QSR brand elevates customer engagement with AI","url":"https://www.zs.com/about/case-studies/qsr-restaurant-loyalty-engagement-personalization-case-study","metric":"The initiative produced a 70% increase in net revenue per targeted customer.","summary":"The initiative produced a 70% increase in net revenue per targeted customer."},{"title":"Major U.S. QSR brand elevates customer engagement with AI","url":"https://www.zs.com/about/case-studies/qsr-restaurant-loyalty-engagement-personalization-case-study","metric":"The initiative produced a 4x marketing ROI.","summary":"The initiative produced a 4x marketing ROI."},{"title":"Gilead operational excellence program transforms culture to fuel innovation","url":"https://www.zs.com/about/case-studies/gilead-operational-excellence-program-transforms-culture","metric":"Automation reduced time spent on quality control by 50%.","summary":"Automation reduced time spent on quality control by 50%."},{"title":"Gilead operational excellence program transforms culture to fuel innovation","url":"https://www.zs.com/about/case-studies/gilead-operational-excellence-program-transforms-culture","metric":"75% of CommOps employees participated in the inaugural Opscars.","summary":"75% of CommOps employees participated in the inaugural Opscars."},{"title":"ZS and UCB partner to accelerate myasthenia gravis diagnoses","url":"https://www.zs.com/about/case-studies/zs-and-ucb-case-study-myasthenia-gravis-diagnosis-innovation","metric":"The campaign generated conversions at a rate 10x higher than a traditional direct-to-consumer marketing campaign.","summary":"The campaign generated conversions at a rate 10x higher than a traditional direct-to-consumer marketing campaign."}],"industries":[{"slug":"healthcare","label":"Healthcare","hubUrl":"https://haycion.com/advisors/industry/healthcare"},{"slug":"life-sciences","label":"Life Sciences","hubUrl":"https://haycion.com/advisors/industry/life-sciences"},{"slug":"consumer-goods","label":"Consumer Goods","hubUrl":"https://haycion.com/advisors/industry/consumer-goods"},{"slug":"travel-and-hospitality","label":"Travel & Hospitality","hubUrl":"https://haycion.com/advisors/industry/travel-and-hospitality"},{"slug":"pharmaceuticals-and-biotech","label":"Pharmaceuticals & Biotech","hubUrl":"https://haycion.com/advisors/industry/pharmaceuticals-and-biotech"},{"slug":"technology-and-telecommunications","label":"Technology & Telecommunications","hubUrl":"https://haycion.com/advisors/industry/technology-and-telecommunications"},{"slug":"financial-services","label":"Financial Services","hubUrl":"https://haycion.com/advisors/industry/financial-services"},{"slug":"quick-service-restaurants","label":"Quick Service Restaurants","hubUrl":"https://haycion.com/advisors/industry/quick-service-restaurants"}],"notableClients":["Amgen","Gilead Sciences","Takeda Oncology","Triumph International","Zebra Technologies"],"certifications":["Generative AI Software Competency (AWS)","Life Sciences Service Competency (AWS)","Data & Analytics Competency (AWS)","EcoVadis - top 5% sustainability recognition","Everest Group Life Sciences AI and Analytics Services PEAK Matrix – Leader"],"faq":[]}