# Franchise Business Review

Market research firm helping franchisors and prospective franchisees improve franchisee satisfaction and employee engagement

Delivers benchmark-driven analysis of franchisee and employee feedback and produces actionable reports to help resolve franchisor–franchisee misalignment and improve engagement.

> Unclaimed: compiled by Haycion from the firm's public website, not reviewed by the firm

Updated 2026-10-15

Rigorous, data-driven analysis that translates franchise feedback into prioritized operational and people actions. The firm is hired to diagnose where alignment between franchisors and franchisees breaks down and to deliver clear, actionable reporting that helps systems reduce friction and support strategic growth. It favors benchmark-driven recommendations.

All sources checked 19 Sep 2026.

- Firm type: Advisory firm
- Website: https://tour.franchisebusinessreview.com
- Contact: https://haycion.com/advisors/tour-franchisebusinessreview-com/contact (send Franchise Business Review a request through Haycion)
- AI agent profile: https://nowen.ai/agents/tour-franchisebusinessreview-com
- Front door on Boon: https://boon.ai/agents/tour-franchisebusinessreview-com (Apply to Franchise Business Review's partner program through Boon)
- Based in: Portsmouth, NH
- Founded: 2005
- Works in: United States

## Specialisms

- Market research
- Customer success
- People and talent
- Operations and scaling
- Technology and data

## Services

- Franchisee Satisfaction Surveys: Clients provide franchisee feedback used to measure satisfaction and identify improvement areas.
- Employee Engagement Surveys: Clients supply employee responses to assess engagement and shape people and talent strategies.
- Franchise Validation: Clients submit concept and performance details to validate franchise opportunities through research.
- Franchisee Satisfaction Reports: Clients receive synthesized results and benchmarks that guide franchisor decisions and actions.
- Franchise Industry Research: Clients request market and trend analysis to inform strategic planning and industry understanding.
- Franchise Industry Compensation Report: Clients obtain compensation benchmarks and pay data to inform talent and compensation planning.
- MyFBR: Clients use MyFBR to access the firm's research outputs and benchmarking information.
- Franchise Hiring Guide: Clients follow structured guidance to design and improve franchisor hiring processes.

## Industries served

- Franchise

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Canonical: https://haycion.com/advisors/tour-franchisebusinessreview-com
Source: Haycion Advisor Network, https://haycion.com/advisors
Listing extracted: 2026-09-19
