{"schemaVersion":2,"listingUrl":"https://haycion.com/advisors/torch-io","markdownUrl":"https://haycion.com/advisors/torch-io.md","jsonUrl":"https://haycion.com/advisors/torch-io.json","name":"Torch Leadership Labs","headline":"Helps mid-market and enterprise talent teams develop leadership at scale with coaching, AI and organizational intelligence.","firmType":"Consultancy","website":"https://torch.io","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Haycion from the firm's public website, not reviewed by the firm"},"updatedAt":"2026-10-15T23:28:10.863Z","extractedAt":"2026-10-15T23:27:03.109Z","dateLine":{"kind":"checked","date":"2026-10-15T23:27:03.109Z"},"about":"It combines human coaching with always-on AI guidance to scale personalized leadership development and readiness across organizations, focusing on measurable confidence and role advancement. Clients have used the approach to prepare directors and scale programs companywide, supported by a long-term platform NPS of +88.6 and a senior coach network of 350. The firm holds SOC 2 Type II and ISO 27001/27701 certifications.","intro":"Scales leadership capability for talent teams using coaching, AI and organizational insights; Zendesk reported 91% of participants felt more motivated to take on responsibility.","titlePhrase":"AI-enabled Leadership Consultancy","agentUrl":"https://nowen.ai/agents/torch-io","contactUrl":"https://haycion.com/advisors/torch-io/contact","boonFrontDoor":{"url":"https://boon.ai/agents/torch-io","label":"Send Torch Leadership Labs a request on Boon","sub":"Boon forwards it to Torch Leadership Labs and invites them to reply."},"facts":[{"label":"Engagement models","value":"Retainer, Project, Productized service"},{"label":"Team size","value":"More than 200"},{"label":"Works in","value":"Global, United States"}],"idealClient":{"stages":["Series B and later","Enterprise"],"sizes":["201 to 1,000 people","More than 1,000 people"]},"fit":{"goodFit":["A Series B or later company or an enterprise with 201 to 1,000 people or More than 1,000 people","In technology, hospitality, travel, financial services, professional services or media & entertainment","Based anywhere: they work globally"],"engagement":[{"label":"Retainer","definition":"Ongoing work on a recurring basis."},{"label":"Project","definition":"A defined scope with one outcome."},{"label":"Productized service","definition":"A fixed package with a set scope and price."}]},"specialisms":[{"slug":"people-and-talent","label":"People and talent","hubUrl":"https://haycion.com/advisors/specialism/people-and-talent"},{"slug":"ai-adoption","label":"AI adoption","hubUrl":"https://haycion.com/advisors/specialism/ai-adoption"},{"slug":"digital-transformation","label":"Digital transformation","hubUrl":"https://haycion.com/advisors/specialism/digital-transformation"},{"slug":"operations-and-scaling","label":"Operations and scaling","hubUrl":"https://haycion.com/advisors/specialism/operations-and-scaling"},{"slug":"technology-and-data","label":"Technology and data","hubUrl":"https://haycion.com/advisors/specialism/technology-and-data"}],"services":[{"name":"Contextual leadership coaching","description":"Leaders work with senior coaches on personalized development to build skills and confidence needed to step into more senior roles."},{"name":"Spark AI agent (always‑on coaching support)","description":"Access an always-on AI agent for just-in-time coaching, reinforcement and practical prompts between live coaching sessions."},{"name":"Organizational intelligence reporting","description":"Receive dashboards and insights that surface leadership capacity trends and engagement metrics to guide learning investments."},{"name":"AI readiness coaching","description":"Assess and build leader skills, governance and culture to accelerate responsible AI adoption, leveraging the firm's SOC 2 and ISO certifications."},{"name":"Resilience and change programs","description":"Build resilience and change muscle through cohorts and coaching, with 80% of coached leaders reporting improved confidence in outcomes."},{"name":"Organizational restructuring support","description":"Support leaders and teams through role redesign and transitions, preparing the next generation of directors to take on new responsibilities."},{"name":"Leadership alignment and measurement","description":"Align leadership around priorities and measure impact with platform metrics such as long-term NPS (+88.6) and coach network reach."},{"name":"Group and cohort coaching programs","description":"Run cohort-based development using a network of 350 senior coaches to scale personalized learning across cohorts and levels."}],"proofPoints":[{"title":"Tripadvisor performance coaching outcome","url":"https://torch.io/solutions/performance-coaching/","metric":"83% of coached respondents reported large or very large progress towards their goals.","client":"Tripadvisor","summary":"83% of coached respondents reported large or very large progress towards their goals."},{"title":"Zendesk leadership initiative midpoint findings","url":"https://torch.io/solutions/leadership-initiative/","metric":"91% reported increased motivation to take on more responsibility and own their careers.","client":"Zendesk","summary":"91% reported increased motivation to take on more responsibility and own their careers."},{"title":"Adaptive leadership training outcome","url":"https://torch.io/solutions/adaptive-leadership-training/","metric":"92% of surveyed individual contributors agreed they could be more effective in their role.","summary":"92% of surveyed individual contributors agreed they could be more effective in their role."},{"title":"Retention coaching study","url":"https://torch.io/solutions/retention-coaching/","metric":"Coached employees were 19% less likely to leave than matched, uncoached peers.","summary":"Coached employees were 19% less likely to leave than matched, uncoached peers."},{"title":"Organizational alignment outcomes","url":"https://torch.io/solutions/organizational-alignment/","metric":"100% of surveyed respondents reported moderate to very large progress on their coaching goals.","summary":"100% of surveyed respondents reported moderate to very large progress on their coaching goals."},{"title":"FICO change-management cohort results","url":"https://torch.io/solutions/change-management-fico/","metric":"95% of coached leaders reported measurable, performance-improving behaviour change.","client":"FICO","summary":"95% of coached leaders reported measurable, performance-improving behaviour change."}],"industries":[{"slug":"technology","label":"Technology","hubUrl":"https://haycion.com/advisors/industry/technology"},{"slug":"hospitality","label":"Hospitality","hubUrl":"https://haycion.com/advisors/industry/hospitality"},{"slug":"travel","label":"Travel","hubUrl":"https://haycion.com/advisors/industry/travel"},{"slug":"financial-services","label":"Financial Services","hubUrl":"https://haycion.com/advisors/industry/financial-services"},{"slug":"professional-services","label":"Professional Services","hubUrl":"https://haycion.com/advisors/industry/professional-services"},{"slug":"media-and-entertainment","label":"Media & Entertainment","hubUrl":"https://haycion.com/advisors/industry/media-and-entertainment"}],"notableClients":["Airbnb","Reddit","Tripadvisor","FICO","Twitch","Zendesk","CrossCountry Consulting"],"certifications":["SOC 2 Type II","ISO 27001","ISO 27701"],"faq":[]}