{"schemaVersion":2,"listingUrl":"https://haycion.com/advisors/infotech-com","markdownUrl":"https://haycion.com/advisors/infotech-com.md","jsonUrl":"https://haycion.com/advisors/infotech-com.json","name":"Info-Tech Research Group","headline":"Helps CIOs and IT leaders improve IT performance with research, tools, membership and consulting","firmType":"Advisory firm","website":"https://www.infotech.com","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Haycion from the firm's public website, not reviewed by the firm"},"updatedAt":"2026-10-15T21:36:22.822Z","extractedAt":"2026-10-15T21:35:07.215Z","dateLine":{"kind":"checked","date":"2026-10-15T21:35:07.215Z"},"about":"Known for delivering measurable cost savings through research-led advisory, Info-Tech helps CIOs solve operational and portfolio challenges such as service desk inefficiencies and application rationalization. Its member outcomes include an average $225,043 saved from application portfolio rationalization, reflecting an evidence-driven approach that turns insights into implemented IT improvements.","intro":"Delivers evidence and advisory to CIOs; members report receiving five times the value of their investment based on thousands of customer surveys.","titlePhrase":"IT Research & Advisory Firm for CIOs","agentUrl":"https://nowen.ai/agents/infotech-com","contactUrl":"https://haycion.com/advisors/infotech-com/contact","boonFrontDoor":{"url":"https://boon.ai/agents/infotech-com","label":"Become a supplier to Info-Tech Research Group through Boon","sub":"Your AI agent prepares the application."},"facts":[{"label":"Engagement models","value":"Retainer, Project, Workshop or training"},{"label":"Team size","value":"More than 200"},{"label":"Founded","value":"1997"},{"label":"Languages","value":"English"},{"label":"Works in","value":"Global, North America, United Kingdom, Asia Pacific, Australia and New Zealand, Canada"}],"idealClient":{"stages":["Established business","Enterprise"],"sizes":["51 to 200 people","201 to 1,000 people","More than 1,000 people"]},"fit":{"goodFit":["An established business or an enterprise with 51 to 200 people, 201 to 1,000 people or More than 1,000 people","In higher education, construction, hospitality, banking or government","Based anywhere: they work globally"],"engagement":[{"label":"Retainer","definition":"Ongoing work on a recurring basis."},{"label":"Project","definition":"A defined scope with one outcome."},{"label":"Workshop or training","definition":"Sessions that teach your team a method or a skill."}]},"specialisms":[{"slug":"technology-and-data","label":"Technology and data","hubUrl":"https://haycion.com/advisors/specialism/technology-and-data"},{"slug":"ai-adoption","label":"AI adoption","hubUrl":"https://haycion.com/advisors/specialism/ai-adoption"},{"slug":"operations-and-scaling","label":"Operations and scaling","hubUrl":"https://haycion.com/advisors/specialism/operations-and-scaling"},{"slug":"people-and-talent","label":"People and talent","hubUrl":"https://haycion.com/advisors/specialism/people-and-talent"},{"slug":"market-research","label":"Market research","hubUrl":"https://haycion.com/advisors/specialism/market-research"}],"services":[{"name":"Membership & Research Subscription","description":"Access ongoing research, practical tools and member resources to inform CIO decisions and replicate measured member savings from service desk and application rationalization."},{"name":"Consulting & Guided Implementation","description":"Engage consultants to translate research into implementation plans and guided projects such as PPM strategy and service management roadmaps."},{"name":"Workshops & Training","description":"Participate in workshops and training to adopt research-based service management practices and tools used by members such as University of Ottawa."},{"name":"Diagnostics & Benchmarking","description":"Provide operational data for diagnostics and benchmarking against member outcomes to prioritize improvements and quantify potential savings."},{"name":"Service Desk Analytics (CIO Analytics)","description":"Submit service desk metrics for analysis and get insights tied to member outcomes where standardization showed average savings of $69,805."},{"name":"AI‑Assisted Advisory","description":"Receive advisory augmented with AI tools and guidance on AI adoption to accelerate decision making and implementation."},{"name":"Application Portfolio Management","description":"Assess and rationalize applications with advisory tools and member-informed strategies that reported an average impact of $225,043 saved."},{"name":"Security & Risk Assessments","description":"Run assessments to identify security and risk gaps and receive prioritized recommendations grounded in industry research."}],"proofPoints":[{"title":"Return on Membership","url":"https://www.infotech.com/","metric":"Members report receiving five times the value of their investment, based on thousands of customer surveys.","summary":"Members report receiving five times the value of their investment, based on thousands of customer surveys."},{"title":"Member savings from contract negotiations","url":"https://www.infotech.com/","metric":"Our experts negotiate $2.5 billion in IT contracts annually, generating more than $500 million in member savings.","summary":"Experts negotiate $2.5 billion in IT contracts annually, generating more than $500 million in member savings."},{"title":"Average client satisfaction","url":"https://www.infotech.com/","metric":"Members consistently give their advisor experiences exceptionally high marks, averaging 9.5/10.","summary":"Members consistently rate their advisor experiences 9.5/10 on average."},{"title":"Workshop average savings","url":"https://www.infotech.com/services/workshops","metric":"Average savings from each Workshop was $116,147.","summary":"Average savings from each workshop was $116,147."},{"title":"Measured IT satisfaction improvement (Synchronoss)","url":"https://www.infotech.com/customer-case-study/customer-story-sheri-horwitz-senior-vp-technical-shared-services-synchronoss","metric":"Measured IT satisfaction and delivered 7% year-over-year improvement.","client":"Synchronoss","summary":"Delivered a 7% year-over-year improvement in IT satisfaction."},{"title":"Contract review savings (Synchronoss)","url":"https://www.infotech.com/customer-case-study/customer-story-sheri-horwitz-senior-vp-technical-shared-services-synchronoss","metric":"The contract review delivered savings of about $350,000.","client":"Synchronoss","summary":"The contract review delivered savings of about $350,000."}],"industries":[{"slug":"higher-education","label":"Higher Education","hubUrl":"https://haycion.com/advisors/industry/higher-education"},{"slug":"construction","label":"Construction","hubUrl":"https://haycion.com/advisors/industry/construction"},{"slug":"hospitality","label":"Hospitality","hubUrl":"https://haycion.com/advisors/industry/hospitality"},{"slug":"banking","label":"Banking","hubUrl":"https://haycion.com/advisors/industry/banking"},{"slug":"government","label":"Government","hubUrl":"https://haycion.com/advisors/industry/government"}],"notableClients":["University of Ottawa","Commonwealth of Virginia - Office of the Attorney General","City of Atlanta","Loews Hotels","Arrow Electronics","Statistics Canada"],"certifications":[],"faq":[]}