{"schemaVersion":2,"listingUrl":"https://haycion.com/advisors/fayedigital-com","markdownUrl":"https://haycion.com/advisors/fayedigital-com.md","jsonUrl":"https://haycion.com/advisors/fayedigital-com.json","name":"Faye Digital","headline":"Helps organizations maximize software value through implementation, integration, AI and managed services","firmType":"Consultancy","website":"https://fayedigital.com","location":"Calabasas, CA, United States","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Haycion from the firm's public website, not reviewed by the firm"},"updatedAt":"2026-10-15T21:07:28.771Z","extractedAt":"2026-10-15T21:06:13.230Z","dateLine":{"kind":"checked","date":"2026-10-15T21:06:13.230Z"},"about":"Turning complex software and AI into measurable revenue and error-free operations, Faye Digital focuses on resolving costly friction between customer platforms and operations. It pairs technical delivery with ongoing operations to accelerate onboarding, reduce processing errors and unlock new revenue, evidenced by an insurance carrier engagement that produced +120% application approvals, $10M+ new revenue and 0% processing errors, and a 10-time Inc. 5000 listing.","intro":"Faye Digital speeds software and AI rollouts while reducing support load, shown by raising an AI assistant's handled conversations from 3% to 37% over 3 months.","titlePhrase":"AI & CRM Implementation Consultancy","agentUrl":"https://nowen.ai/agents/fayedigital-com","contactUrl":"https://haycion.com/advisors/fayedigital-com/contact","boonFrontDoor":{"url":"https://boon.ai/agents/fayedigital-com","label":"Send Faye Digital a request on Boon","sub":"Boon forwards it to Faye Digital and invites them to reply."},"facts":[{"label":"Engagement models","value":"Retainer, Project, Workshop or training"},{"label":"Team size","value":"51 to 200"},{"label":"Works in","value":"Global, United States, United Kingdom, Canada"}],"idealClient":{"stages":["Series B and later","Established business","Enterprise"],"sizes":["51 to 200 people","201 to 1,000 people","More than 1,000 people"]},"fit":{"goodFit":["A Series B or later company, an established business or an enterprise with 51 to 200 people, 201 to 1,000 people or More than 1,000 people","In technology, AI, software, digital transformation, CRM, CX, omnichannel retail or retail","Based anywhere: they work globally"],"engagement":[{"label":"Retainer","definition":"Ongoing work on a recurring basis."},{"label":"Project","definition":"A defined scope with one outcome."},{"label":"Workshop or training","definition":"Sessions that teach your team a method or a skill."}]},"specialisms":[{"slug":"technology-and-data","label":"Technology and data","hubUrl":"https://haycion.com/advisors/specialism/technology-and-data"},{"slug":"ai-adoption","label":"AI adoption","hubUrl":"https://haycion.com/advisors/specialism/ai-adoption"},{"slug":"digital-transformation","label":"Digital transformation","hubUrl":"https://haycion.com/advisors/specialism/digital-transformation"},{"slug":"operations-and-scaling","label":"Operations and scaling","hubUrl":"https://haycion.com/advisors/specialism/operations-and-scaling"},{"slug":"customer-success","label":"Customer success","hubUrl":"https://haycion.com/advisors/specialism/customer-success"}],"services":[{"name":"Evaluation & procurement","description":"Guides vendor selection and procurement leveraging experience from over 1,000 CRM and CX software projects."},{"name":"Implementations & jumpstarts","description":"Executes CRM and CX deployments, accelerating go-live using patterns proven across over 1,000 CRM and CX software projects."},{"name":"Software and process optimization","description":"Optimizes software and workflows to increase approvals and eliminate processing errors as demonstrated by an insurance carrier delivering +120% approvals and 0% errors."},{"name":"Data migration","description":"Migrates CRM and customer data with risk controls informed by work across almost 1,000 clients."},{"name":"Integrations & custom development","description":"Develops integrations and custom connectors to link platforms, enabling outcomes like 75% faster retailer onboarding for a food delivery client."},{"name":"Axia managed services","description":"Provides ongoing managed operations to reduce tickets and drive support deflection as in a car rental marketplace that saw 70% deflection and 15% CSAT lift."},{"name":"AI strategy, build and enablement","description":"Builds AI strategy and production models that delivered +120% approvals and $10M+ new revenue for an insurer and sped retailer onboarding for a food delivery platform."},{"name":"Workshops and training","description":"Runs workshops and training to accelerate adoption and governance, backed by a published case study library across Salesforce, Zendesk and Freshworks."}],"proofPoints":[{"title":"Insurance carrier outcome","url":"https://fayedigital.com/ai-services/","metric":"+120% application approvals, $10M+ new revenue, 0% processing errors.","client":"AI services","summary":"Achieved +120% application approvals, generated $10M+ new revenue and reached 0% processing errors."},{"title":"Food delivery platform outcome","url":"https://fayedigital.com/ai-services/","metric":"75% faster retailer onboarding, $3M+ annual revenue lift.","client":"AI services","summary":"Cut retailer onboarding time by 75% and delivered $3M+ in annual revenue lift."},{"title":"Car rental marketplace outcome","url":"https://fayedigital.com/ai-services/","metric":"70% support deflection, 15% CSAT increase.","client":"AI services","summary":"Delivered 70% support deflection and a 15% CSAT increase."},{"title":"Fin (Intercom) deployment uplift","url":"https://fayedigital.com/intercom-services/","metric":"Share of conversations handled by Fin increased from 3% to 37% over 3 months.","summary":"Raised Fin's share of conversations from 3% to 37% over 3 months."},{"title":"CRM and CX project scale","url":"https://fayedigital.com/pipedrive-services/","metric":"Faye has completed over 1,000 successful CRM and CX software projects.","summary":"Completed over 1,000 CRM and CX software projects."},{"title":"Company client footprint","url":"https://fayedigital.com/company/","metric":"Almost 1000 clients.","summary":"Served almost 1000 clients."}],"industries":[{"slug":"technology","label":"Technology","hubUrl":"https://haycion.com/advisors/industry/technology"},{"slug":"ai","label":"AI","hubUrl":"https://haycion.com/advisors/industry/ai"},{"slug":"software","label":"Software","hubUrl":"https://haycion.com/advisors/industry/software"},{"slug":"digital-transformation","label":"Digital Transformation","hubUrl":"https://haycion.com/advisors/industry/digital-transformation"},{"slug":"crm","label":"CRM","hubUrl":"https://haycion.com/advisors/industry/crm"},{"slug":"cx","label":"CX","hubUrl":"https://haycion.com/advisors/industry/cx"},{"slug":"omnichannel-retail","label":"Omnichannel Retail","hubUrl":"https://haycion.com/advisors/industry/omnichannel-retail"},{"slug":"retail","label":"Retail","hubUrl":"https://haycion.com/advisors/industry/retail"}],"notableClients":["ClickFunnels","Aeromotive","DocuSign","Broadridge","Life Fitness","Hunter"],"certifications":["Inc. 5000 (10-time)"],"faq":[]}