# ETG Digital Enterprise Salesforce partner delivering implementations, integrations, AI and managed services to modernize customer engagement Modernizes customer engagement with implementations, integrations and managed services; delivered a 135% conversion uplift for City Beach. > Unclaimed: compiled by Haycion from the firm's public website, not reviewed by the firm Updated 2026-10-15 Known for turning fragmented customer platforms into measurable revenue engines, ETG Digital uses data-driven roadmaps and rapid delivery to resolve slow order processing, low conversion and stretched service teams. Buyers hire them to unify systems, speed fulfilment and grow subscribers. ETG Digital's work with Crunchyroll delivered a 49% increase in monthly subscriber growth, and it is a Salesforce Summit Partner. All sources checked 1 Oct 2026. - Firm type: Consultancy - Website: https://www.etg.digital - Contact: https://haycion.com/advisors/etg-digital/contact (send ETG Digital a request through Haycion) - AI agent profile: https://nowen.ai/agents/etg-digital - Front door on Boon: https://boon.ai/agents/etg-digital (Send ETG Digital a request on Boon) - Engagement models: Retainer, Project, Outsourced team - Works in: Global, United States, United Kingdom, India, Canada, Australia and New Zealand, Middle East - Ideal client stage: Enterprise, Established business - Ideal client size: More than 1,000 people, 201 to 1,000 people, 51 to 200 people ## Specialisms - Technology and data - AI adoption - Digital transformation - Revenue operations - Customer success ## Services - Salesforce strategy & implementation: Client provides business objectives, access to their CRM and stakeholder decisions so ETG can design and deploy the solution. - Salesforce managed services: Client supplies priorities, platform access and acceptance criteria so ETG can operate, maintain and evolve the live environment. - Salesforce integrations & API-led connectivity: Client grants system and API access plus integration requirements so ETG can connect the CRM with other platforms. - QuickStart fixed-scope packages: Client agrees scope and supplies access and business inputs so ETG can deliver a time-boxed fixed-scope implementation. - CPQ, Revenue Cloud & quote-to-cash: Client shares product and pricing rules and provides systems access so ETG can configure quoting, billing and revenue flows. - AI agents & Agentforce implementations: Client provides conversational goals, training data and platform access so ETG can implement AI-driven agent solutions. - Commerce & Shopify Plus services: Client supplies catalog, commerce requirements and platform access so ETG can implement and optimise online storefronts. - Snowflake & data platform services: Client provides data sources, governance rules and access so ETG can build and operate modern data platforms. ## Proof points - Crunchyroll: Crunchyroll case study (Delivered a 49% increase in monthly subscriber growth.) - City Beach: City Beach case study (Achieved a 135% increase in conversion rate.) - Billabong: Billabong case study (Delivered a 155% increase in conversion rate.) - Sonic: Sonic case study (Enabled 67% faster customer service.) - NLC: NLC case study (Improved order processing speed by 125%.) - Smartphone manufacturer: Smartphone manufacturer case study (Delivered a 115% revenue surge.) ## Industries served - Retail & Consumer - Media & Entertainment - Manufacturing - Technology - Energy - Real Estate - Life Sciences ## Notable clients - Crunchyroll - Billabong - City Beach - Sonic - FraserWay RV - PBS Biotech ## Certifications - Salesforce Summit Partner --- Canonical: https://haycion.com/advisors/etg-digital Source: Haycion Advisor Network, https://haycion.com/advisors Listing extracted: 2026-10-01