{"schemaVersion":2,"listingUrl":"https://haycion.com/advisors/coffee-dunn-com","markdownUrl":"https://haycion.com/advisors/coffee-dunn-com.md","jsonUrl":"https://haycion.com/advisors/coffee-dunn-com.json","name":"Coffee + Dunn, Inc.","headline":"Helps mid-market organizations build connected revenue engines with Dynamics 365, CDP and managed revenue operations.","firmType":"Consultancy","website":"https://coffee-dunn.com","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Haycion from the firm's public website, not reviewed by the firm"},"updatedAt":"2026-10-15T20:33:24.321Z","extractedAt":"2026-10-15T20:31:56.865Z","dateLine":{"kind":"checked","date":"2026-10-15T20:31:56.865Z"},"about":"Known for tying customer data to campaign execution to rapidly increase contacts and campaign throughput, Coffee + Dunn focuses on fixing fractured engagement and revenue processes that slow growth. They streamline workflows across teams to speed pipeline and preserve customer trust, evidenced by Rush Enterprises' 10× increase in campaign execution within 30 days and a 3.5× rise in survey engagement.","intro":"Centralizes customer and event data to automate journeys and increase campaign contacts. A leading insurance client saw a 55% contacts lift in four months.","titlePhrase":"Revenue Operations Consultancy","publishedPricing":"Revenue Engine Diagnostic · starting at $10K; DUNN Right Services plans — Advise starting at $6,500/mo, Grow starting at $12,500/mo, Transform starting at $23,500/mo (6-month minimum for plans; Transform references a 12-month minimum); prepaid blocks: 10 hours at $295/hr.","agentUrl":"https://nowen.ai/agents/coffee-dunn-com","contactUrl":"https://haycion.com/advisors/coffee-dunn-com/contact","boonFrontDoor":{"url":"https://boon.ai/agents/coffee-dunn-com","label":"Send Coffee + Dunn, Inc. a request on Boon","sub":"Boon forwards it to Coffee + Dunn, Inc. and invites them to reply."},"facts":[{"label":"Engagement models","value":"Retainer, Outsourced team, Project"},{"label":"Languages","value":"English"},{"label":"Works in","value":"United States, North America"}],"idealClient":{"stages":["Series B and later","Established business","Enterprise"],"sizes":["201 to 1,000 people","More than 1,000 people"]},"fit":{"goodFit":["A Series B or later company, an established business or an enterprise with 201 to 1,000 people or More than 1,000 people","In business services, manufacturing, nonprofit, education, media, sports & entertainment, healthcare or financial services","Based in the United States or North America"],"engagement":[{"label":"Retainer","definition":"Ongoing work on a recurring basis."},{"label":"Outsourced team","definition":"The firm's people run delivery alongside yours."},{"label":"Project","definition":"A defined scope with one outcome."}]},"specialisms":[{"slug":"revenue-operations","label":"Revenue operations","hubUrl":"https://haycion.com/advisors/specialism/revenue-operations"},{"slug":"marketing-strategy","label":"Marketing strategy","hubUrl":"https://haycion.com/advisors/specialism/marketing-strategy"},{"slug":"technology-and-data","label":"Technology and data","hubUrl":"https://haycion.com/advisors/specialism/technology-and-data"},{"slug":"ai-adoption","label":"AI adoption","hubUrl":"https://haycion.com/advisors/specialism/ai-adoption"},{"slug":"customer-success","label":"Customer success","hubUrl":"https://haycion.com/advisors/specialism/customer-success"}],"services":[{"name":"Revenue Engine Diagnostic","description":"A review of the client's revenue operations, data flows and campaign performance to surface gaps and quick wins."},{"name":"DUNN Right Services (Managed Services)","description":"Ongoing management of the client's revenue operations and marketing technology to sustain execution and outcomes."},{"name":"Dynamics 365 Consulting & Implementation","description":"Implementation and configuration of Dynamics 365 to support the client's customer engagement and channel processes."},{"name":"Customer Data Platform (CDP) Consulting","description":"Centralization of the client's customer data and CDP strategy to create a unified view for engagement."},{"name":"Marketing Automation Consulting","description":"Design and deployment of the client's automated campaigns and workflows to increase contact activation."},{"name":"Customer Lifecycle Design & Journey Orchestration","description":"Mapping and automating the client's customer lifecycle to orchestrate journeys across acquisition, nurture and retention."},{"name":"Campaign Execution & Optimization","description":"Operational support to run client campaigns and iterate targeting, creative and timing to improve results."},{"name":"Knowledge Hub, Training & Adoption","description":"Training, adoption support and a knowledge hub to help client teams use systems and sustain campaign execution."}],"proofPoints":[{"title":"Leading insurance firm boosts channel effectiveness with Dynamics 365 CI – Journeys","url":"https://coffee-dunn.com/success-stories/financial-services-insurance-firm-boosts-channel-effectiveness-with-dynamics365/","metric":"Centralizing event management led to a 55% lift in contacts within a four-month period, with 82% of new contacts acquired through the event channel.","summary":"Centralizing event management lifted contacts 55% in four months, with 82% of new contacts acquired through events."},{"title":"Preserving customer trust (Rush Enterprises)","url":"https://coffee-dunn.com/success-stories/preserving-customer-trust-through-dynamics-customer-insights-customer-voice/","metric":"Within just 30 days post go-live, the organization experienced a 10x increase in campaign execution and a 3.5x increase in survey engagement compared to the previous year.","client":"Rush Enterprises","summary":"Within 30 days post go-live campaign execution rose 10x and survey engagement rose 3.5x versus the prior year."},{"title":"student engagement","url":"https://coffee-dunn.com/success-stories/montgomery-county-community-college-redefines-student-engagement-with-dynamics365/","client":"Montgomery County Community College","summary":"Redefined student engagement at Montgomery County Community College."},{"title":"event centralization","url":"https://coffee-dunn.com/success-stories/university-of-south-florida-and-the-modern-student-experience/","client":"University of South Florida","summary":"Centralized event management at University of South Florida."},{"title":"Client satisfaction score (site testimonial)","url":"https://coffee-dunn.com/contact/","metric":"Our 4.6/5 approval rating from survey respondents validated our customer retention strategy.","summary":"Achieved a 4.6/5 approval rating from survey respondents."},{"title":"Homepage performance claims","url":"https://coffee-dunn.com/","metric":"Clients typically see 3-5x return on investment.","summary":"Clients typically see 3-5x return on investment."}],"industries":[{"slug":"business-services","label":"Business Services","hubUrl":"https://haycion.com/advisors/industry/business-services"},{"slug":"manufacturing","label":"Manufacturing","hubUrl":"https://haycion.com/advisors/industry/manufacturing"},{"slug":"nonprofit","label":"Nonprofit","hubUrl":"https://haycion.com/advisors/industry/nonprofit"},{"slug":"education","label":"Education","hubUrl":"https://haycion.com/advisors/industry/education"},{"slug":"media-sports-and-entertainment","label":"Media, Sports & Entertainment","hubUrl":"https://haycion.com/advisors/industry/media-sports-and-entertainment"},{"slug":"healthcare","label":"Healthcare","hubUrl":"https://haycion.com/advisors/industry/healthcare"},{"slug":"financial-services","label":"Financial Services","hubUrl":"https://haycion.com/advisors/industry/financial-services"}],"notableClients":["Rush Enterprises","Montgomery County Community College","University of South Florida","Cerulli Associates","AEI Consultants"],"certifications":["Microsoft-certified consultants","Microsoft Partner of the Year Finalist"],"faq":[]}